Support for individuals, couples and families

Psychologists & family therapists supporting children, teens & adults.

Cleveland clinic | Telehealth Australia-wide

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Appointments are available in person at our Cleveland clinic or via telehealth Australia-wide.

We provide evidence-based psychological support for children, adolescents, adults, couples, and families.

Our team of registered psychologists, counsellors and family therapists offers a warm, practical approach to mental health care, focusing on helping you feel supported and understood with the skills to grow.

We work with individuals, couples and families from Cleveland, Ormiston, Thornlands, Victoria Point, Redland Bay, and surrounding suburbs.

Clients seek support with a wide range of concerns, including:

  • Anxiety and stress

  • Low mood and depression

  • Men’s mental health

  • Parenting and family challenges

  • Relationship and couples issues

  • Child and adolescent emotional well-being

  • Life transitions, burnout, and overwhelm.

Visit us at Cleveland

Our Approach

We aim to be kind, genuine and professional. We don’t try to be the experts with all the answers. We team up with you to make decisions, develop skills and take the right actions for you and your relationships. In the process, you become the expert on what works for you. That wisdom enables you to learn and grow beyond therapy.

There is no “one-size-fits-all” approach to therapy. Manuals are good for learning tools and techniques, but different people respond to different approaches. Our clinicians take the time to understand your situation and tailor support accordingly.

Our clinicians are trained in a variety of therapies, including:

  • Acceptance & Commitment Therapy

  • Cognitive Behavioural Therapy

  • Emotion Focused Therapy

  • Systemic Family Therapy

  • Gottman Method Couples Therapy

  • Motivational interviewing

  • Dialectical Behaviour Therapy

  • Compassion Focused Therapy

  • EMDR - eye movement sensitisation reprocessing

The tools from these therapies can be powerful, but they require the foundation of an honest, open, caring and safe connection between client and therapist to work.

Our Team

  • Rachael Lovett

    REGISTERED PSYCHOLOGIST

    Sees children & parents, teenagers,

    adults.

    Read Bio

  • Jackie Batrachenko

    REGISTERED PSYCHOLOGIST

    Sees children & parents, teenagers,

    adults

    Read Bio

  • Chad McCormick

    REGISTERED PSYCHOLOGIST

    Sees teenagers, adults,

    couples

    Read Bio

  • Dee Pakendorf

    COUNSELLOR, FAMILY THERAPIST

    Sees teenagers, adults, couples, families

    Read Bio

  • Kelly Worrell

    CLINICAL PSYCHOLOGIST

    Sees children and parents, teenagers,

    adults

    Read Bio

  • Kirsten Schmitt

    REGISTERED PSYCHOLOGIST

    Sees children & parents, teenagers,

    adults

    Read Bio

Our Services

  • We make therapy fun and play-based so your child wants to attend, engage and grow. We partner with parents to ensure we are heading in the right direction and achieving results.

  • We help young people navigate opportunities, challenges and relationships with friends and family. We can help teens learn to balance being kind to others and being kind to themselves. We want our young people to be safe, happy and true to themselves. Counselling can facilitate their personal growth, so it works for your teen and your family.

  • Adults often seek out counselling because of symptoms of stress, anxiety and depression that are making it harder to cope . Responsibility can give life meaning but it can also wear you down. Coping strategies can reduce the stress of "adulting" but it's not the answer. Being an adult does not require you to give up on your dreams or yourself. Counselling can help you to learn skills to live a life that makes time for kindness, connection, self-care and play. It isn’t easy at the start, but it is definitely worth it.

  • Love and connection is a source of great joy when it is present and a cause of distress when it is inconsistent or absent. Our psychologists use Emotion-Focused Therapy to provide a space for couples to explore safely their emotions and concerns, heal from hurts and build a strong, safe and satisfying connection.

  • We seek to understand the emotions and points of friction between family members. Then we can help shape secure connections and strengthen the family unit. This can create a loving, supportive and safe atmosphere at home.

New Client Enquiry

Emergency & Crisis Support

We are unable to respond to communications outside office hours or when the clinic is closed. We are not an emergency or crisis response service; your therapist is unavailable outside regular work hours.

If you require crisis support or immediate counselling, contact Lifeline 13 11 14 or Beyond Blue 1300 22 4636 for 24/7 support.

Alternatively, present to your doctor or the nearest hospital Emergency Department.